CRMs often lack the conveniences of the ServiceNow platform: user-friendly list views, mobile-ready service portal and engaging reporting. With this app you can manage all campaign activities such as outbound emails and campaign expenses – and incorporate with the email tracking software of your choice.

Allows you to respond in context to any customer inquiry that comes unsolicited or as a reply, or bring knowledge workers into customer conversations to resolve inquiries faster. All communication channels are supported, including voice, messaging, email, and video; messaging apps, as well as web chat and SMS.

Have an app or feature request? **[Let us know](/content/contact-us/index.html)** and we'll see what we can do to help!

## Ready to get Started?